Region of Waterloo's Transit for Reduced Income Program

Increasing Affordable Transportation Options in the Region of Waterloo

The Region of Waterloo, in southwestern Ontario, can be characterized as a dispersed urban-suburban-rural locale. Similar to other areas across Canada and the United States, affordable transportation - which can be viewed as transportation with reasonable financial and other costs - remains a struggle for people with low incomes that live in the region. This challenge is exacerbated by the dispersed structure of the Region in which many people are compelled to rely heavily on cars to move around.

TRIP committee

TRIP - the Transit for Reduced Income Program - is a program of Waterloo Region that provides the opportunity for people with low incomes to obtain a discount on Grand River Transit monthly bus passes. The program is funded by Waterloo Regional Council through the Social Services department and supported by Social Services, as well as Grand River Transit and two non-government organizations: The Working Centre (Kitchener) and Lutherwood (Cambridge).

TRIP principles and procedures

Documentation of the operating principles and procedures for the Waterloo Region Transit for Reduced Income Program (TRIP). The document was developed in collaboration with members of the TRIP committee, in particular, those who are instrumentally involved in management of the program.

Communication strategy for reaching people with low incomes

A small research project to develop a communication strategy for informing people with low incomes about the Region's discount bus pass program. Involved consultation with key individials and organizations in the Region of Waterloo.

Transit Affordability in the Region of Waterloo

A research project looking into the affordability of public transit in Waterloo Region. Particular attention was given to the Region's discount bus pass and discount bus ticket programs. Research involved consultation with patrons with low incomens and other key individuals/organizations in the region.